Please use this identifier to cite or link to this item: http://dspace.centre-univ-mila.dz/jspui/handle/123456789/486
Title: أھمیة القیمة المدركة في تحقیق ولاء الزبون في مؤسسة كوندور
Other Titles: دراس حالة منتجات الهاتف النقال لمؤسسة كوندور
Authors: خالد, لموسي, شماع زين الدين
Keywords: Perceived value, customer, customer loyalty, Condor corporation
Issue Date: Jun-2018
Publisher: Abdelhafid Boussouf University centre- Mila
Citation: مذكرة مكملة استكمالا لمتطلبات نيل شهادة الماستر تخصص: تسويق الخدمات
Abstract: The aim of this study was to measure the role of perceived value in achieving customer loyalty in the Condor and Mila Foundation. In order to achieve the objective of this study, we relied on descriptive descriptive methodology. The questionnaire was designed as a tool for collecting information, The study found that the customers of the Condor Foundation have a positive attitude towards the determinants of the perceived value of their products. The study also found that there is a positive correlation between all dimensions of perceived value and customer loyalty to the Condor Foundation in the state of Mela, a Spyware that the product and confidence in the efficiency and safety are two of the most important determinants of the perceived value of an impact on customer loyalty in the Condor Foundation.
URI: http://dspace.centre-univ-mila.dz/jspui/handle/123456789/486
Appears in Collections:Business and management economics

Files in This Item:
File Description SizeFormat 
330109011.pdf2,32 MBAdobe PDFView/Open


Items in DSpace are protected by copyright, with all rights reserved, unless otherwise indicated.