في تحقيق رضا الزبون Moodle دور جودة الموقع الإلكتروني

Abstract

This study aims to investigate the role of Moodle website Quality in achieving Customer satisfaction through a case study of students at the Institute of Economic and Commercial Sciences and Management Sciences at the University Center Abdelhafid Boussouf, Mila. The study utilized a descriptive analytical approach and employed statistical Methods (SPSS), designing a questionnaire with 25 items. 140 paper questionnaires were distributed to the surveyed students, but only 99 were utilized due to some not being retrieved because of procrastination by some surveyed students or Their unsuitability for analysis due to incomplete answers. The study concluded That there is a statistically significant impact of Moodle website Quality on the satisfaction of students at the Institute of Economic and Commercial Sciences and Management Sciences at the University Center Abdelhafid Boussouf, Mila.