مساهمة إدارة الجودة الشاملة في تحسين جودة الخدمات المالية

Abstract

Overall quality is considered a suitable input for raising the service level at the level of financial institutions, as its cornerstone and the main producer of the local economy, and as one of the key factors for the success and development of banks and building a partnership with the consumer, with the aim of obtaining high-quality services consisting of the formation and training of managers on the one hand and the empowerment, judgment and control on the other Bank of Agriculture and Rural Development Agency Mila.