Please use this identifier to cite or link to this item: http://dspace.centre-univ-mila.dz/jspui/handle/123456789/1878
Title: أثر جودة الخدمات الصحيحة في توليد الكلمة المنطوقة الايجابية - دراسة حالة مستشفى محمد مداحي فرجيوة-
Other Titles: تخصص " تسويق الخدمات "
Authors: أسامة, حارك
Keywords: the quality of health services. The dimensions of the quality of health services. The positive spoken word.
Issue Date: Jun-2022
Publisher: university center of abdalhafid boussouf - MILA
Abstract: This study aimed to measure and analyze the impact and quality of health service quality (dimensionsof health service quality:tangibility.reliability.responsiveness.assurance.empathy) in generating positive spoken word in the hospital institution"mohamed medahi ferdjioua" Where the stady data were collected by distributind a questionnaire to a sample consisting of 70 a beneficiary of the services of this hospital institution under study . and data were processed using the statistical package for social sciences program(spss24).
URI: http://dspace.centre-univ-mila.dz/jspui/handle/123456789/1878
Appears in Collections:Business and management economics



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