Consumer attitude toward electronic commerce risks

Abstract

Consumer protection is a set of social and ethical controls imposed on all workers in the commercial sectors, obliging them to respect all categories of consumers and to provide goods and services to them in a proper and appropriate manner. In order to address the issue on the ground, we conducted a questionnaire to collect data from consumers, wholesalers and retailers. We used the Microsoft Excel 2010 system to formulate the relative percentages shown for the public's views on consumer protection from electronic transaction. We have reached the conclusion that the Algerian consumer heading to use of electronic commerce to deal especially with global markets, and the content of many types of products under this remains obsessed with frequency in the use of electronic commerce for the lack of confidence in the virtual world and the non-proliferation culture of electronic dealing in trade and generally with all its local markets from various sufficiency goods and services.